# Email consent policy

### Introduction

Svim Labs Limited, Svim Finance and all subsidiaries (“Svim”) are committed to maintaining the privacy and security of our users while ensuring they receive important communications regarding their account, wallet, transactions, risks, and updates about our products and system. This policy outlines how we seek user consent for these communications and provides information on how users can manage their email preferences.

### Purpose of Communications

By providing your email address to Svim, you consent to receive the following types of communications:

* **Account and Wallet Information**: Notifications regarding the status of your account, changes to your account settings, and updates about your wallet.
* **Transaction Alerts**: Confirmation of transactions, updates on the status of transactions, and notifications about any issues or anomalies detected.
* **Risk Management**: Alerts related to potential security risks, suspicious activities, and updates on measures taken to protect your account.
* **Product Updates**: Information about new features, enhancements, and changes to Svim products and services.
* **System Notifications**: Alerts regarding system maintenance, downtime, and technical issues that may affect your use of our platform.
* **Legal Information**: Important legal updates, policy changes, and compliance-related information that may impact your use of Svim products and services.

### Consent to Receive Emails

By signing up for an account with Svim, you agree to receive the above communications. Your consent is essential to ensure you are well-informed about critical aspects of your account and our services.

Managing Your Email Preferences

You have the right to manage your email preferences and can opt-out of non-essential communications at any time. Essential communications, such as those related to account security, transactions, and legal information, are necessary for the proper functioning of your account and cannot be opted out of.

### How to Opt-Out

To opt-out of non-essential communications:

1. Log in to your Svim account.
2. Navigate to the 'Email Preferences' section in your account settings.
3. Uncheck the boxes for the types of communications you wish to opt-out of.
4. Save your changes.

Please note that it may take up to 7 business days for your opt-out request to be processed.

### Changes to This Policy

Svim may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through email or via our website.

### Contact Information

If you have any questions about this policy or need assistance with managing your email preferences, please contact our support team at <support@svim.io>.


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